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AI demand forecasting is now part of RetailPOS.See AI Retail

Product

Retail CRM software that turns walk-ins into regulars

Your best marketing list is your billing history. RetailPOS builds customer profiles at the counter — every purchase enriches them — then puts loyalty, offers and WhatsApp follow-ups on top.

Software view

Retail CRM as a working product surface

This page leads with the actual operating surface: the screens, controls and connected data the team uses in daily retail work.

  • Profiles from billingCaptured at the counter, enriched by every purchase.
  • Loyalty enginePoints, tiers and redemptions applied during billing.
  • Segments & offersTarget by recency, frequency, category and spend.

Illustrative RetailPOS interface

Capabilities

What the product includes

  • Profiles from billing

    Captured at the counter, enriched by every purchase.

  • Loyalty engine

    Points, tiers and redemptions applied during billing.

  • Segments & offers

    Target by recency, frequency, category and spend.

  • WhatsApp engagement

    Bills, offers and reminders on the channel customers read.

How it works

The product workflow, end to end

  1. 01

    Capture

    A phone number at billing creates or matches the profile.

  2. 02

    Understand

    Purchase history builds segments automatically.

  3. 03

    Re-engage

    Offers and reminders go out; redemptions close the loop at the counter.

FAQ

Retail CRM questions, answered directly

A phone number is enough — entered once at the counter, it creates or matches the profile, and every later bill attaches automatically.

See it running on your own products

A 30-minute walkthrough with your items, your workflows and your questions.