Product
Retail CRM software that turns walk-ins into regulars
Your best marketing list is your billing history. RetailPOS builds customer profiles at the counter — every purchase enriches them — then puts loyalty, offers and WhatsApp follow-ups on top.
Software view
Retail CRM as a working product surface
This page leads with the actual operating surface: the screens, controls and connected data the team uses in daily retail work.
- Profiles from billingCaptured at the counter, enriched by every purchase.
- Loyalty enginePoints, tiers and redemptions applied during billing.
- Segments & offersTarget by recency, frequency, category and spend.
CRM · Customer workspace
SegmentsCustomer profile
Customer #C-1042
Purchase history, loyalty points and channel preferences follow the customer across stores.
Recent high-value buyers
142Offer ready
Lapsed loyalty members
86Follow-up
Birthday month
34Voucher draft
Illustrative RetailPOS interface
Capabilities
What the product includes
Profiles from billing
Captured at the counter, enriched by every purchase.
Loyalty engine
Points, tiers and redemptions applied during billing.
Segments & offers
Target by recency, frequency, category and spend.
WhatsApp engagement
Bills, offers and reminders on the channel customers read.
How it works
The product workflow, end to end
- 01
Capture
A phone number at billing creates or matches the profile.
- 02
Understand
Purchase history builds segments automatically.
- 03
Re-engage
Offers and reminders go out; redemptions close the loop at the counter.
FAQ
Retail CRM questions, answered directly
Related
Explore connected capabilities
- Customer LoyaltyPoints accrual, tiers, vouchers and redemptions applied during billing, shared across stores and channels, with a full per-customer trail.Learn more
- POS SoftwareBarcode-first POS billing with offline continuity, GST invoices, returns, discounts, loyalty and shift control. Built for high-volume retail counters.Learn more
- Fashion & ApparelApparel retail on a size-colour matrix: variant inventory, seasons, markdown workflows, style-level analytics and multi-store stock balancing.Learn more
See it running on your own products
A 30-minute walkthrough with your items, your workflows and your questions.