ERP Module
Loyalty module: points and tiers that work at the counter
Loyalty fails when it slows the counter. This module accrues and redeems inside the billing flow itself — a phone number is enough — with rules, tiers and vouchers managed centrally.
Workflow map
Customer Loyalty is a controlled operating flow
Module pages focus on handoffs: who starts the work, what the system records, where approvals happen and which downstream modules update automatically.
- 01Points engineAccrual rules by amount, category or campaign.
- 02TiersThresholds with tier-specific earn rates and benefits.
- 03VouchersIssue and redeem coded vouchers with validity control.
- 04Network-wideEarn at one store, redeem at another.
CRM · Customer workspace
SegmentsCustomer profile
Customer #C-1042
Purchase history, loyalty points and channel preferences follow the customer across stores.
Recent high-value buyers
142Offer ready
Lapsed loyalty members
86Follow-up
Birthday month
34Voucher draft
Controls
What the module gives your team
Points engine
Accrual rules by amount, category or campaign.
Tiers
Thresholds with tier-specific earn rates and benefits.
Vouchers
Issue and redeem coded vouchers with validity control.
Network-wide
Earn at one store, redeem at another.
FAQ
Customer Loyalty questions, answered directly
Related
Explore connected capabilities
- Retail CRMCRM built into the POS: customer profiles from billing, purchase history, loyalty points, targeted offers and WhatsApp follow-ups that bring buyers back.Learn more
- CRMShared customer records built from billing, with segments, campaigns, service follow-ups and outlet-level visibility across the network.Learn more
- POS SoftwareBarcode-first POS billing with offline continuity, GST invoices, returns, discounts, loyalty and shift control. Built for high-volume retail counters.Learn more
See it running on your own products
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